Mark, give us a Care-Button!
We “like” things on Facebook like there is no tomorrow. But
let’s be honest: Even primates are more versatile in expressing themselves.
It’s time for new buttons! Here’s a little mind game and some creative suggestions.
“We don’t just like things, we do more than that!” was the
outcry of more than 20’000 groups on Facebook. But nobody is listening. For
many years millions of users declare “All they want us to do is to like things,
we want to dislike!”.
Even the scientific community is angered about Facebook’s
bloody-mindedness when it comes to introducing new buttons. Felix Stalder
(Professor for Digital Culture and Network Theories at Zurich University of
Arts) recently warned us about the pre-formatting of our internet
communication: “Facebook is guiding us
in a direction which is beneficial only for them and refrains of introducing a
Dislike-Button for fear of negative comments”. But this is no secret, Facebook
even admits it openly: “Positive comments fit better in our philosophy than
negative statements”. Facebook is
worried about their cozy virtual world because their users mostly log in to
feel good and Facebook doesn’t want to provide a stage for cranks and
sourpusses.
Grooming Talk: We are like monkeys
Fact is: Even monkeys have a bigger repertoire than the
virtual human when it comes to social graces. Gorillas, chimpanzees and Barbary
apes love to sit in groups, ruffle each other’s fur and delouse one another.
Basically they are like us, at least when it comes to social interaction. It’s
all about the exchange of niceties and social commitments. Obviously humans don’t sit together in small
groups and fondle each other anymore (even if it is a nice thought), our
evolution pursues a different, more economical way. This is why we invented the
language, more specifically small-talk. Mostly senseless babble, like delousing
without lice, but not entirely pointless: It binds us together.
Then came the internet and brought us many new “friends”,
130 each Facebook user has in average. It would require a lot of time and
nerves to send emails to all of them or to place nice comments on all of their
walls: we all were in desperate need for something new and the solution was the
“Like”-Button!
What fondling is to monkeys, the click on the Like-Button is to
us. Each one of us already “liked” 80 things in average, that’s a staggering 66’800’000’000
Likes till date! This shows that we are living in the age of a real “Like-Inflation”.
We like irrelevant stuff like childhood pis of colleagues of friends or “funny”
status updates like “I think I have another beer” and so on. And there exactly is the problem: Thumbs up, thumbs up! Facebook doesn’t give us a possibility to
express sorrow, dismay, preferences or sympathy. There is nothing in between an
elaborate comment and a simple “thumbs up”.
The Like-Statement is not just for what you like anymore and this can
cause confusion.
Suggestions for a new Button-Culture on Facebook
I have to admit, I “like” a lot of things – 334 till date.
But I actually don’t feel embarrassed about my generosity – not at last because
this button has a very limited significance nowadays. A boost in importance of
the Like-Button would really make sense, don’t you think? How about a “Love-Button”,
constrained to a limited amount of let’s say, 10 per year? Or a “Care-Button”
to supplement our digital communication vocabulary?
The question remains – Would the users be satisfied with a
couple more feel-good-buttons or would they want more? Anyway, the system will
protect itself as it know to be the case: tomatoes won’t be thrown on Facebook
anytime soon.
(this post is based on a Tagesanzeiger article by Roman Hirsbrunner, CEO of Maxomedia)
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